Your Foundation Repair: 10 Questions To Ask

Your foundation repair company needs to be prepared to answer all of your questions regarding your foundation needs.

Getting the correct answers requires first knowing what questions to ask. As foundation specialists we understand the process of selecting a foundation repair company can be a daunting one.

Here is a list of the top ten questions you can ask before selecting the foundation repair company best suited to service your property.

1. Is your foundation company insured? If the answer is “no”, you (and your insurance company) could be liable if anything goes awry while they are on your property. Perma-Pier has a two million dollar comprehensive liability policy and a five million dollar umbrella policy, so you are protected by a team of professionals and extended insurance coverage.
2. How many workers are on each crew, and how long will the foundation repair take to complete?
   Many foundation companies only have two or three crewmembers per job. This can cause significant delays in project completion. Our crews have six to seven members to help complete your project more quickly. The quicker the project is finished, the less money you lose in downtime.
3. What is your BBB rating?
   A Better Business Bureau rating reflects how a company takes care of its customers when and if a problem arises. Perma-Pier’s rating is A+. We have serviced over 30,000 commercial and residential projects and have experienced our fair share of glitches, but we have worked hard to resolve any issue that has arisen.
4. What type of soil do I have and what does it mean?
   The type of soil under your home or commercial foundation determines the type of repair performed. Perma-Pier believes in creating unique plans of repair for each foundation project. There are over 60 different soil types in Texas and every foundation failure is unique. Based on your location we will determine which type of stabilization is best for your particular soil and foundation.
5. How long has your foundation repair company been in business?
   Many companies will tout how long they have been performing foundation repairs. long time. Research and make sure there have not been any name-changes, as many companies do so to avoid covering warranties on previous jobs. Perma-Pier has been in the foundation repair business for over twenty years and we have proudly stood by our warranties since day one.
6. What about cleanup when the job is done?
   Some companies will leave a mess in your surrounding landscaping after working on your foundation, or they may charge you extra for returning your property to its previous state. Perma-Pier’s standard practice is to remove any unused soil and to return your property to the state in which we found it. We re-plant shrubs uprooted at repair access-points. There are never any guarantees they will live, so we highly recommend our customers work with professional landscapers to remove and protect landscaping in advance.
7. Is there potential damage to irrigation or other lines?
   We work hard to avoid irrigation lines, as does any foundation repair company. However, if a line is affected, repairs to the lines will be the property owner’s responsibility. Perma-Pier will do everything possible to repair your foundation without issues, but unexpected elements sometimes arise during the repair process. Make sure you work with a company who is honest about these points.
8. Why is your Stabilization Plan the best for my situation?
   Most companies only offer one or two types of foundation repair. Perma-Pier will design your unique plan of repair based on what is best for your property; not based on what type of repair we offer. Our foundation repair services include pressed concrete piers, steel piers, drilled piers, drainage systems, soil treatment, grading, pier and beam understructure work, and retaining walls.
9. What type of warranty do you offer for foundation repair?
   The vast majority of Perma-Pier’s stabilization systems come with a transferable warranty which includes adjustments and a zero deductible.
10. What does plumbing have to do with my foundation?
    Anytime you repair a foundation, there is up to a 35% chance that there will be a plumbing leak. That is why we always do a post-lift plumbing test on both the sanitary and fresh water system.

We feel confident if you ask these questions of any foundation repair company you might be considering for your repair job, you will find the best partner. With our history in Texas, our trained staff, transferable warranty, and multiple foundation repair and financing options, Perma-Pier Foundation Repair of Texas hopes to be that partner for your foundation repair needs.

Schedule your no-charge evaluation with us, if you have current foundation repair questions.