Welcome to the
5-Step Foundation Repair Guide
Overwhelmed by the idea of a foundation repair? Learn what to expect in five simple steps when you hire Perma-Pier to get the job done right.
Step 1: Seeing the Signs?
Time to request an evaluation.
Over time you've noticed cracks appearing around doors and walls, as well as some exterior changes. What you're seeing is a result of your home's foundation shifting. Perma-Pier offers a no charge evaluation that can be scheduled online or by phone. Once you have requested an evaluation, you'll receive confirmation that: 1) your request was received; and 2) you will be contacted by a sales representative as soon as possible.
Next: Step 2
Step 2: Your No Charge Evaluation is Scheduled.
A representative will contact you to schedule your no charge evaluation. Prior to the onsite evaluation, our master geologist will pull data on the soil types for your area so your rep will be aware of the most common issues your foundation might be facing. On the day of your evaluation, your rep will meet with you to discuss the foundation issues you may have noticed and conduct a thorough evaluation. If a plumbing issue has been discovered, a plumber will become involved in the repair process. Sometimes all that is needed is a simple landscaping/drainage procedure to redirect water away from the foundation.
Next: Step 3
Step 3: The Repair Proposal is Drafted and Ready for Your Review.
Once we have performed the evaluation, our team will begin to draft a repair plan, walking you through the contract and next steps. If you are using an engineer, our office will send the scope of work to your engineer for approval. Depending on where you live, your city office may also require an inspector to review and sign off on the proposed repair. This is when permits get issued for green-lighting the repair process.
Next: Step 4
Step 4: Our Repair Crew Arrives to Begin the Repair Process.
Our crew — who consist of W-2 employees versus subcontractors or day laborers — begins the repair process according to the pre-approved contract and schedule. During this time, you might notice dirt around your home being dug up. Landscaping may also be temporarily moved so the crew can access problem areas. The process should only last one or two days. Once the repair process is completed, the crew will begin cleanup of the job site. This includes filling all access holes and returning any landscaping to its previous location.
Next: Step 5
Step 5: Your Foundation has been Repaired.
Congratulations! Your home foundation's affected area is now repaired and stable. With some repairs, additional plumbing issues are detected. If an issue was detected, a hydrostatic pressure test may be needed to confirm the plumbing system has withstood the repair. As a final step, Perma-Pier will follow up with a customer satisfaction survey. Please provide any feedback you may have. You should be satisfied not just with the foundation repair itself, but with the appearance of your property as well.
Step 1: Seeing the Signs?
Time to request an evaluation.
Have you noticed cracks appearing around doors and walls, as well as some exterior changes? What you're seeing is a result of your property's foundation shifting. Perma-Pier offers a no charge evaluation that can be scheduled online or by phone. Once you have requested an evaluation, you will receive confirmation that: 1) your request was received; and 2) you will be contacted by a sales representative as soon as possible.
Next: Step 2
Step 2: Your No Charge Evaluation is Scheduled.
A rep will come to your property and meet with you (or your property manager) to document any foundation issues. A thorough evaluation will include the following:
- Taking photographs to record any visible issues.
- Calculating the lift needed to stabilize your foundation.
- Sketching a map of recommended piers (if needed) to be converted to a CAD printout.
- Bringing in a plumber if a leak is detected.
- Investigating crawlspaces for moisture, mold and termite damage.
Step 3: The Repair Proposal is Drafted for Your Review.
Post-evaluation, we will begin to draft a repair plan and walk you (or your property manager) through the proposed repair, the contract, repair schedule and next steps. Your engineer will be sent the scope of work for review and approval. Depending on where your property is located, your city may require an inspector to sign off on the proposed repair before issuing a permit. A repair schedule will be developed that takes into consideration the nature of your property and the activity level of your tenants.
Next: Step 4
Step 4: Our Repair Crew Arrives to Begin the Repair Process.
Our crew — who consist of W-2 employees versus subcontractors or day laborers — begins the repair process according to the pre-approved contract and schedule. For multi-day repair jobs, your site will be left as functional as possible, with particular attention given to any high-traffic areas that may require temporary rerouting. Once the repair process is completed, the crew begins a thorough clean-up of the job site.
Next: Step 5
Step 5: Your Foundation has been Repaired.
Congratulations! Your property foundation's affected area is now repaired and stable. With some repairs, additional plumbing issues are detected. If an issue was detected, a hydrostatic pressure test may be needed to confirm the plumbing system has withstood the repair. As a final step, Perma-Pier will follow up with a customer satisfaction survey. Please provide any feedback you may have. You should be satisfied not just with the foundation repair itself, but with the appearance of your property as well.
Want to learn more about our approach? Try these helpful links:
How to Maintain a Healthy Foundation
Transferable Warranty
Learn about Perma-Pier’s transferrable warranty, and why our history in Texas makes our warranty worth so much more than most warranties out there.Learn more