Customer Testimonials

We want to hear feedback from your experience with our company. Click Here

Testimonials

To Perma-Pier & Inez Fragoso:

I want you to know how pleased we were with Inez and his crew on our foundation repair of my shop floor here in West Houston. Inez had a remarkable and efficient crew doing just what they needed to get done and all in one day. I would never have believed that was even possible. They were all extremely courteous and kind and bent over backwards to keep our spirits up in our time of need. The repair went smoothly and is now absolutely level.

The cleanup was as well thorough and efficient - leaving the property clean and in great shape.  Thank you so much Inez and I will recommend Perma-Pier and your crew to anyone who might need your services. Great job!

-Bill Pottorf Houston, TX 77077

---

Friday, September 23, 2011 8:06 PM

Subject: Write us a review . . . good or bad.: Fort Worth Name: Sylvia Smith City*: Fort Worth Upload a File: Write your review in this box. :

You did a terrific job on my mother's foundation in 2007. My husband picked your company for her then and now we have scheduled an eval of a wing wall extension of her house. Your office staff is one of the most professional, efficient and gracious I have encountered EVER, and that review is coming for a former Chamber of Commerce employee! Many Thanks! SJS

---

I would like to express my thanks and appreciation for the work completed on our home Grapevine, Texas. Perma-Pier was selected by our HOA to complete the required work, based on my recommendation. I recommended Perma-Pier because I was impressed with the professionalism of the sales representative for Perma-Pier, and the TV advertisements featuring Troy Dungan. The Perma-Pier crew showed up at the scheduled time and began work on the project. When the quoted work did not perform as expected and the structure still needed to be raised to close a gap in the brick, the Field Supervisor discussed the problem and solutions with me. While I believed the foundation was going to need an additional pier, I was getting braced for an increase in the quoted price. To my surprise and relief the Field Supervisor, after talking with his supervisor, indicated Perma-Pier was going to add the additional piers at no additional cost. I do enjoy and expect to receive quality work at a reasonable price. I do not try or expect to receive additional work at no cost. But in this case, I was very pleased and appreciative of Perma-Pier completing the additional required work at no additional cost.

I had recommended Perma-Pier to the Homeowners Association and was concerned and frustrated that I might have to be going back to the Association and trying to explain why additional cost were being incurred and having to justify the request for additional money. All work was completed with quality in a professional and courteous manner. The Field Supervisor was friendly, knowledgeable and communicated problems and solutions very clearly. The Supervisor directed and controlled the workers and completed the work in a timely manner. When the Supervisor said the work would be completed by the end of the day, I thought "no way". He was right and the work was completed by the end of the day. The restoration and clean up of the work area was excellent. Thanks again for a job well done.

- Howard D. Watson President, Bear Run Homeowners Association

---

I am writing to commend your service and employees. I recently purchased a home that your company had done foundation repair on, I'm extremely happy with Perma-Pier and my experience. Not only did Perma-Pier do an outstanding job, I especially want to recognize your crew chief and his crew. Thank you again for the wonderful service!

- Ross Oates, Dallas TX

---

In summary, we are pleased with Perma - Pier Foundation Repair Company along with the manner they conduct business. We would not hesitate to recommend them to customers in need of their services

- Barbara Turner, Richardson TX

---

I highly recommend this company! Not only were they courteous and informative, they made sure I understood each aspect of the job they proposed to do. I felt their price was reasonable and that they had accurately assessed and repaired the foundation problems I was having.

- Service Magic Customer, Fort Worth TX

---

Thank you for the fabulous service you provide to my clients. It is so important to have a company I trust lend an expert opinion and stand by the work performed. It is an artful task to address the potential foundation issues of a property while keeping everyone calm and going forward with the sale. Perma Pier’s transferable warranty combined with a third party engineering report offer great relief to the Buyer. While deferring the repair bill to the closing table is a relief to the Seller.

Ultimately you create a Win Win relationship for all involved. I am confident referring Perma Pier to my clients and colleagues knowing they will receive the highest level of professional care.

- Gale Caveness, ABR, CRS, Fort Worth TX

---

I want to thank you for a really great job, as always, the final result is even better that I imagine. I have the highest praise for Perma-Pier Foundation Repair Co., you always do what you say!

- Mike Ferrar, Funding Partners, LP

---

Dear Perma-Pier,

We had your company do a foundation repair in late 2008 and we were really impressed with the crew that did the work. They did the project involving 14-15 piers in a day, leaving no mess and put everything back where it was originally. It was pretty amazing to watch them work; very professional, quick and neat. About a month ago we noticed our patio door was difficult to open and a couple of cracks in a wall starting to show. We contacted you and within a couple days Chuck Arnold came out and immediately set up an appointment for a crew to come out and do the fix.

There was no question that this would be a warranty repair, no him-hawing around about anything. It just needed to be done and they took care of it. Today Victor Garcia showed up with his crew, on time and ready to go. They did the warranty repair very efficiently, neatly and amazingly were done in about 3 hours. You can hardly tell they were here. We will certainly recommend Perma-Pier to anyone that needs foundation repair. Feel free to use us for a recommendation. We are incredibly impressed!!

- Gene and Donna Mason - Plano TX -

---

Just thought I would let you and Kendra know that the crew you sent over with Luis,  did an outstanding job and the cleanup was superb.  I will recommend your company for future contacts and look forward in a few months to finish the pier and beam work.  Thanks again for all your efforts,sincerely, 

- Nick and Sue

---

Dear Mr. Lawson,

On Tuesday evening, September 14th, we were visited by one of your representatives, a Mr. Joshua Benson. We had setup an appointment with him to discuss some foundation problems that had just come to light in our home. 

I feel compelled to thank you for having such a person in your employ.  He was not only quite informative and knowledgeable regarding root causes and solutions to foundation problems, but he was most congenial, courteous and reassuring!  He never rushed us, but took the time to listen to what we had to say and took to heart our concerns.  Joshua provided us with a solution to our problems, and quite frankly, we were more than thrilled that we'd not be having to mortgage our souls to pay for it!!  We are still discussing options and would like to seek one more proposal before we make our final decision.  It just seems the prudent thing to do.  But in all sincerity, Joshua is a real keeper and an asset to your organization!  We only hope that if we ultimately decide to go with Perma-Pier that Joshua will be here to oversee the process!

Once again, thank you!  We will be in touch with you very soon!
- Kimble McSweeney and Dick Lauder Murphy TX 75094

---

We want to let you know how pleased we were with the way Perma-Pier completed the work on our foundation.  We understand it was a extensive job and it was handled in a very professional manner.  Inez was very good about communicating with my husband and I about what was happening to our house and he also worked hard to see that we were not inconvenienced any more than necessary.  Inez and his crew worked extremely hard in difficult conditions and managed to finish the job on time.  They are to be commended on a fine job.

- Jim and Bonnie Carr Fulshear, TX 77441  281-346-1520

---

To Brian Gilchriest,
Russel and I wanted to let you know what an excellent job Inez and his crew did repairing our foundation. We are very pleased with the end results.

As you may know, Russel was in the hospital that last few days of the repair. Never having experienced a foundation repair before, we did not know what to expect. The house was put back together much better than we had envisioned, much to our relief.

Thank you again, and we will recommend you to anyone needing foundation services in the future.

-Billie Kennedy Houston TX

---

To: Perma-Pier

We are very pleased with Herman and his crew. They have been very kind considerate respectful and very hard working men! Herman has done everything he could do to please us and make this process go as good as possible.

It was a pleasure to work with him and his crew!

-Dean & Deborah Houston, Texas 78659

---

I’m appreciative of your employees, I just wanted to take this opportunity to say “Thanks, for a job exceptionally well done”. I hope the following comment will be noted on their personal files.

Michael Edwards who presented on excellent presentation of your company, its products and services. His courtesy, patience and professionalism meant so much to me as an individual and customer.

Ricky and his crew were also outstanding, professional and courteous. They left my property immaculate condition. They also made an impression on a neighbor who observed the repair process

Perma-Pier was referred to me by Mary Jo Blaine, Realtor.

Sherry Vestal. Dallas, TX

---

Hi Wesley,

Thankyou for sending Juan and his 2 man crew to fix my sink holes on Friday. I must commend Juan for his good work and great people skills. He seems to be a great employee to have. It was late Friday evening when they got there after working another job and they did th job right and didn’t try to hurry thru it. And he made sure before he left that I was satisfied with the crews work.

Thanks for your help.
Dorothy Walker

---

Josh,

Just wanted to send you a thank you email. Perma Pier came out to the house and put the piers in that you recommended. I am happy with the quality of work that was performed as well as the customer service you provided me along the way. I hope you will forward this email to your supervisor and get some recognition. You deserve it.

Thanks again.

Everett Weiler

---

Don,

Don, just wanted to say a word of "thanks" for your job on the foundation. After seeing all the bushes uprooted and lying on the ground around all the deep holes you dug for the piers, we were sure we would have to be replacing most of our landscaping in those areas. We could not believe it when we came back after the cleanup and found almost no trace of anyone ever having been there. The bushes were all back in place, the heaps of mud and dirt were totally gone, the grass showed no sign of mud, and even the one hole that was made through the tile on the patio was completely patched and re-grouted and as good as new.

We were delighted to find that the interior doors of the house are now easily opened and it looks like we may only need to shave a little off one door to have every door working perfectly. You cannot imagine how pleased we have been with your work and your willingness to answer every rediculous question we could come up with. We will be passing on your name and number to anyone we come across who might have need of your services. Be assured that we will be glad to share our experience should a future homeowner request a referral. Thanks again for your quality work and for your great attitude. It has truly been a pleasure working with you.

Best regards,
Phil and Diane Vick

---

To Wesley Perma-Piers Warranty Manager,

"I love the job your men did at my house, Victor and Saturmano did a very very good job, I can't even tell that anything was ever wrong. I love the job very much, thank you and God bless you all."

C. Webster – De Soto, TX